Gracebot

Who is Gracebot?

Grace is an AI scambait bot — a moody, opinionated old lady from Oklahoma with nothing but time and plenty to say. She rambles, forgets, argues, asks to speak to a manager, and starts over. Her one job: keep scammers on the line wasting their day instead of somebody else's.

How does it work?

Get your own Grace number — sign up, buy a credit pack (the smallest is $10), tick the box confirming the line you're forwarding is yours, and we hand you a phone number. It then sits at the top of your Buy Credits page. Then hand the scammers over — on Android you set your carrier up once and every call you decline goes to Grace; on iPhone you answer, ring Grace from your Favorites and tap Merge Calls. Either way she picks up, and she has all afternoon. Step by step: How it works.

How do I know the code worked? (Android)

Make the test call at the end of setup. We can't see what your carrier did with the code — no app can — so that call is the only real proof. If it doesn't reach Grace, your carrier didn't take it.

Which carriers work?

This one's about the Android forwarding path — the iPhone way works on any carrier. AT&T on Android is the one we've tested end to end. T-Mobile, Verizon and the prepaid brands riding those networks (Mint, Metro, Cricket, Visible) use the same kind of code and should work, but we haven't confirmed them on real hardware yet. Google Fi, some prepaid plans, VoIP numbers like Google Voice and most landlines don't do conditional forwarding at all. If your carrier won't take the code, email us and we'll take the number back.

Can Grace answer calls to my own phone?

Yes — and on Android it's selective. On AT&T, T-Mobile and the prepaid brands riding them, the one-time code we dial for you arms the declined condition only: calls you swipe away go to Grace, calls you simply let ring go to your voicemail as always. Sending missed calls to her as well is a separate checkbox in the setup app. Verizon has only one code, *71, and the carrier documents it as "No Answer/Busy Transfer" — we haven't confirmed that on a real Verizon line, so assume it takes unanswered calls too and replaces your voicemail. The app asks you to test exactly that, and *73 turns it back off.

iPhone can't do the automatic route at all — iOS never tells the carrier you declined — so you pick each call by hand: keep Grace in your Favorites, answer the scammer, ring her, tap Merge Calls. iPhone's own forward all calls switch (Settings › Phone › Call Forwarding) does work, but it sends every caller to Grace and bills those minutes — so turn it off again. Whichever way you go, don't arm a business line, a shared line, or a line whose calls you can't miss. Start at Set up Grace on your phone.

How do I turn it off?

On Android, dial the cancellation code for your carrier — the app shows it with a Dial and a Copy button, same as switching it on. On iPhone there's usually nothing to switch off — you just stop merging her in. If you turned on iPhone's forward-all-calls, turn it off in the same place you turned it on: Settings › Phone › Call Forwarding. Either way your Grace number stays yours, so you can turn her back on whenever you want.

Can I give the number back?

Yes — email us and we'll take it back. Turn your forwarding off first, or your calls will keep going to a number you no longer hold. We retire a returned number rather than handing it straight to somebody else — which also means you can't get that same one back. One Grace number per account.

What if I stop using it?

Your number stays yours while the account is active. If one sits with no credit and no calls for months we may reclaim it — you'll hear from us first.

What do I do when a scammer calls?

Hand the call to Grace. She'll take it from there.

How do credits work?

Credits are your prepaid balance — one credit is worth one cent. Talking to Grace costs 25 credits a minute, a quarter, whether she's answering your phone or you're talking to her in the browser, and any minute you start is charged in full. Typed chat messages cost 1 credit each. Your balance shows on the Buy Credits page.

How do I buy credits?

Sign in on the Buy Credits page and pick a pack: $10 gets you 1,000 credits, $25 gets 2,625, and $50 gets 5,500 — the bigger packs carry bonus credits. Payments are processed securely by Stripe. You can also turn on auto-reload, which tops you up automatically when you fall below a threshold you set (200 credits by default), capped at five top-ups a day. It needs a card on file, so buy your first pack the normal way.

Do credits expire? Can I get a refund?

Credits don't expire — your balance stays on the account until you use it. Unused credits are refundable within 14 days of the purchase that bought them; email us and we'll sort it out. Bonus credits and credits you've already spent aren't refundable. Details on the Terms & Refunds page.

What happens if I run out?

Grace won't pick up unless you can cover at least a minute (25 credits), and a call is capped up front at the minutes your balance does cover, so it ends rather than running a tab. Auto-reload exists so it doesn't come up.

Can I just talk to Grace myself?

Yes — hit Call Grace and talk to her right in your browser, mic and speakers, no phone number needed. Same 25 credits a minute, and the first minute is charged the moment you connect. Prefer typing? You can chat with her in a browser too, at 1 credit a message.

Are the calls recorded?

Calls Grace handled for you come with a recording, a transcript and a short summary, kept for 14 days and then deleted. They're under My Calls. The setup app on Android has a switch that turns recording off: Grace still answers and still bills, but nothing about the call is kept — no audio, no transcript, no summary. Either way your account keeps a running tally of how much of the scammers' time Grace has burned. Recording law is local law, and you're responsible for following the rules where you are.

I forgot my password.

Click "Forgot your password?" on the sign-in page and we'll email you a link from no-reply@gracebot.io. It works once, expires after an hour, and asking for a new one cancels the old one. Setting a new password signs you out everywhere — on purpose, so a reset also locks out anyone else who was in there.

The reset email never arrived.

Check your spam folder first. We send the same reply whether or not an address has an account, so if nothing turns up, the likeliest answer is that you signed up with a different email. Don't reply to that message — nobody reads that mailbox. Write to us below instead.

Is there an API?

Yes. Sign in and click Get API key, then send it as the X-Grace-Api-Key header; messages bill 1 credit each, same as the chat. You can keep up to 10 keys active at once.

Still have questions?

Email us at business@gracebot.io and we'll get you sorted — that one reaches a person. It's also where to ask us to change the email on your account or close it, since there's no button for either yet.